Troubleshooting Technical Issues in the GHIN App

If you come across an error code, glitch or unusual messaging in your GHIN app, we recommend forcing a reset to the app. More times than not, this does the trick!

To force a reset:

1. Uninstall the GHIN app from your device
   1. Whether you are on an Apple or Android device, you should be able to uninstall the app by holding down the GHIN app icon on your home screen > click Uninstall/Remove App/Delete
2. Restart your device (power off and on)
3. Reinstall the GHIN app through the Apple App Store or Google Play Store
4. Click Login and enter your credentials